Skoda Octavia recalled in India over faulty child locks at the rear doors; 539 units of the midsize sedan are affected and need repair
Skoda Auto India has announced recall of the Octavia sedan due to faulty child lock issues. Manufactured between November 2015 and April 2016, the 539 units of the four-door sedan have been involved in the recalling process as authorised Skoda dealerships across the country will do the service for free of cost for the affected customers.
Owners can schedule an appointment and make their cars inspected. The Czech automaker says the manual child locks of the Octavia’s rear doors will be checked during the recall campaign and if needed the replacement will be conducted within three-quarters an hour. The whole assessment will be completed in 12 minutes as the customers won’t have to wait longer for repairs.
Also Read: Skoda Plans Three New SUVs for India
The Indian arm of Skoda, owned by Volkswagen Group, launched the current generation Octavia sedan three years ago. The initial expectations were sky high when the model graced the market but it swiftly tumbled down due to its high price range. As there was little to choose between the asking price of Octavia and Superb, buyers opted to go with the latter because of the advantages it offered in pricing, styling, equipment and space.
Moreover, both the models were equipped with the same engine options making the Superb a highly desirable choice. Skoda has its achilles heel in the post-sales department as per many customers but a big investment plan of over 100 crores was recently announced to iron out the issues faced. It will include road side assistance and standard vehicle warranty. Buyers can choose favourable service plan and tailor-made it pertaining to their preferences.
The company wants to establish its mark in digital marketing likewise and therefore MySkoda app will be introduced soon to allow customers monitor their cars’ service schedules. A big product assault is also on the cards before the end of 2017 as the much-talked Kodiaq premium SUV, Octavia Black edition, performance RS variant of Octavia and the Monte Carlo facelift of the Rapid are entering the domestic market.