Toyota Tops Consumer Reports’ Auto Reliability List For 5th Consecutive Year


Second position in the list is held by Toyota’s premium car brand Lexus; other three brands in top five are Kia, Audi and BMW respectively

Toyota has again grabbed the top spot in the Consumer Reports’ auto reliability list. With this, the Japanese automaker tops the ranking for five consecutive years. Interestingly, second position is held by the luxury car manufacturer Lexus that is owned by Toyota. Other three brands in the top five are Kia, Audi and BMW.

Consumer Reports predicted reliability of the 2018 vehicles based on a survey conducted on its subscribers, who have owned or leased 640,000 vehicles from the 2000-2017 model years. On the basis of the user feedback, the magazine predicts how a vehicle is going to perform in the auto market coming years. As it appears, Toyota’s strategy of introducing technologies to its vehicles gradually has paid off.

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While the other automakers around the world are attempting to introduce a whole lot of technology at once, Toyota has taken slow but steady strategy for the same. In the survey conducted by Consumer Reports, automobile brands like Cadillac, General Motors, Ram, Dodge and Volvo have received poorest reliability scores due to the problems their buyers face. A large number of customers of these brands have reported trouble with infotainment systems and transmissions as well.

The Consumer Reports emphasises on mechanical facts and safety features while ranking the vehicles. Kia becoming the third top brand in the Consumer Reports’ auto reliability ranking is attributed to the South Korean auto major’s introduction of technology that are already tried and tested in Hyundai vehicles. Interestingly, Kia Niro hybrid is the most reliable vehicle in the entire survey. Other cars include Lexus ES, Lexus GS, Audi Q3 etc.


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Audi and BMW becoming the fourth and fifth top brands in the most reliable list is because of their better than average infotainment systems alongside various other reasons. Both these brands introduced the touchscreen infotainment system feature nearly a decade ago compared to rest of the industry. Interestingly, Tesla’s India-bound Model 3 electric sedan has received an average reliability score.

Source: Consumer Reports