Tata BusZone Dealership is a new concept that only sells complete Tata Bus range, opens in Arumbakkam, Chennai
Tata Motors inaugurated BusZone, the company’s first bus range dealership, in Arumbakkam, Chennai named as BusZone. It is an air-conditioned facility strategically located in the city center. The BusZone is a dedicated bus display area which is staffed by professional sales and service teams, offering dedicated bus services, with a customer lounge, conference rooms, including Wi-Fi connectivity for passengers.
BusZone is located off the Chennai – Bangalore Highway and has a 2990 sq.m. workshop which is housing 12 bays and new-generation state-of-the-art tools, washing facility, The workshop is also equipped with a state-of-the-art full range wheel alignment unit, an A/C Gas recharge unit, equipped to handle minor body repairs through FRP (Fiber Reinforced Plastic kits).
Equipment available, will enable faster service turnaround of Tata Motors buses. 92 sq. m. of spare parts storage is also available in the BusZone. The facility also has overnight driver and technician rest rooms, environment friendly Effluent Treatment Plant (ETP), Electronic and Biometric attendance systems and a service parking area, making it truly world-class.
BusZone will soon also provide comprehensive Sales, Service and Spares support to Tata Motors bus customers in Thiruvallur, Kanchipuram, Vellore, Tiruvannamalai, Villupuram, Cuddalore areas, with suitable facilities in each of these cities. Well-planned display area and dedicated customer facilities like meeting rooms, the new bus showroom in Chennai, also offers customers with a host of value-added services, like bus financing, Tata Alert.
Tata Alert is a highway assistance program and loyalty programs like Tata Delight and Tata Emperor, including full service contracts for an enhanced service experience. Finally, To ensure the best customer service experience, the entire sales team at the new dealership in Chennai, have been trained under Tata Motors coveted DRONA training module, which comprises of training content delivered by specialists.