Affected cars built between 2004 and 2012 have been recalled to fix a problem in the power-assisted steering system
American auto manufacturer Ford has recalled a total of 39,315 units of cars in India comprising the Ford Fiesta Classic and the old generation Figo hatchback to fix a problem in the power-assisted steering system. The affected cars were built during 2004 – 2012 period and the repairing of the problem will be done free of cost.
The customers can take their cars to their nearest Ford service centre to check and fix the fault in the steering system. Also, they can check online if their car is among the affected ones. As the company says that due to the fault in the power-assisted steering system, a hydraulic fluid leak could happen, which could led to emission of fume from the engine compartment once it comes in contact with the vehicle’s exhaust system components.
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This fault could cause smoke or even fire as well, therefore endangering the lives of the occupants. Ford is currently communicating with each of the customers of the possible affected models and requesting them to take the cars to the dealerships for inspection and replace the high-pressure steering hose if needed.
Not only in India, in South African market too Ford has already issued a similar recall program to fix same problem in some models. In the South African market the auto major has recalled a total of 15,600 cars. The brand says it is committed to deliver world class quality vehicles to its customers and it doesn’t compromise on after sales service too. This voluntary recall program comes as a part of that strategy.
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This is not the first time the auto major has issued such a recall program. Previously in September 2013, the carmaker recalled 166,021 units of Figo and Fiesta Classic models to fix faulty rear twist beam and power steering hose. Last year too, it recalled more than 42,300 units new Figo hatchback and Aspire compact sedan to fix a software problem in the airbag deploying system.
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